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Beautiful but...
This is a beautiful dress. It’s unique and will turn heads. I have a few pieces from Holi Chic and the quality is generally good. Unfortunately for this product, I’m disappointed that the threading came loose after just one wear. Hopefully the quality control team would be able to help with this issue for future orders.
holiCHIC
Hi Sushilla,
Thank you for your feedback on the Alisha Shift Dress. We appreciate you noting the beauty and uniqueness of the piece, as well as your continued support as a holiCHIC customer with multiple pieces from our collection. We're glad to hear that you've generally found our quality to be good.
We understand your disappointment regarding the loose threading after just one wear. We take quality control very seriously, and we're sorry that this piece didn't meet the durability standards you've come to expect from us.
We always aim to maintain our high standards of construction and craftsmanship across all our pieces, and we'll take your experience into consideration for future improvements to our quality control processes and construction methods.
We're sorry that the threading issue occurred so quickly, and we understand how important durability is when investing in a special piece like this.
We have emailed you separately with a gift card to use towards a future purchase.
We do hope this helps!
Best,
holiCHIC Team